• September 11, 2018

Spiro Selected as One of the 2018 FrontRunners in CRM Software

Spiro is excited to announce that our sales automation CRM has been selected as a part of Gartner’s “FrontRunners Quadrant!”

FrontRunners is a data-driven list of the best CRM software on the market, published by Software Advice, a part of the Gartner Digital Markets Network. Out of over 315 CRMs on the market today, only those with the top 29 scores in user recommendation and overall usability were chosen as 2018 FrontRunners. These rankings were created to help businesses easily identify the top software products in a particular category, based on verified user reviews and product data. Here at Spiro, we are honored to have made the list, and to have an average rating of 4.5/5 stars on Gartner’s website.

We could not have done this without all of our amazing customers and the positive feedback and reviews they have provided since Spiro’s launch in 2014. Here are the top five reasons listed in the user comments that have helped take Spiro to the top of the FrontRunners list:

Ease of Use

“This has been one of the best CRM experiences that I have had. I have used several others, but this was a breeze to use, the phone app is fantastic, integration with corporate email was simple: just everything really.”

Great Customer Service

“I like the ease of use. I like the fact that Spiro is very engaged on a daily basis with customer support. We are not the most easy company to work with as our demands can be much but Spiro is always responsive to any of the requests we have and are very communicative throughout the process.”

Automatic Tracking and Reminders

“Having multiple accounts, and contacts within each account, I am easily able to track my communication on a daily basis. This helps me to know when I have spoken to a customer, and exactly what we discussed. The follow up prompts are automatic, and with one click, I can remind myself to call each customer frequently. Also, the reminders are emailed to me, so that I know daily what I need to do.”

Simplified Team Collaboration

“I think what we [at our company] are finding that we like the best about Spiro is the availability to have several people working out of the same group of contacts and to integrate all of our touches and opportunities so that we are all aware of who is working on what. The option to tailor the reminders experience to each of our own personalities really helps drive it home.”

Wide Variety of Functions

“Spiro has helped me keep on top of my opportunities and to move them further through the sales cycle in less time. Add in to that the countless features that are included, especially the reporting options and you have a program that is kind of fun to use.”

If you want to see firsthand exactly why Spiro is listed as a top CRM software, book a demo now!