Spiro Goes Beyond CRM for Distributors
Distributors face the unique challenge of being at the heart of the supply chain, managing relationships with manufacturers and wholesalers, as well as retailers and occasionally end consumers. Emerging technologies help distributors manage these individual relationships, but effectively integrating all the necessary systems remains a challenge.
Many distributors still rely on outdated solutions such as CRMs or spreadsheets to manage orders, inventory, and operations. It is vital for distributors to effectively manage customer relationships because their offering is not the end product, but the service of providing the product.
Spiro’s proactive relationship management platform is designed to help distributors address their unique needs by integrating CRM capabilities, sales enablement and analytics into a single, AI-driven platform.
HOW IS PROACTIVE RELATIONSHIP MANAGEMENT DIFFERENT THAN CRM?
NO DATA ENTRY NEEDED
Manage Customer and Orders with a One-Stop Platform
Understand the health of your business with a one-stop customer platform to track the entire sales cycle from prospecting through fulfillment.
- Accurately forecast revenue based on historical trends.
- Track orders against projections to identify gaps in your pipeline.
- Manage customer relationships from a single platform.
Increase Orders Efficiency with Real-Time Alerts
Take control of customer communications by implementing and overseeing a structured sales process across your team.
- Standardize customer touch points to maximize business potential.
- Proactively identify order delays and alert key stakeholders.
- Avoid missed opportunities with AI powered recommendations.
Capture Every Customer Touchpoint
Ensure key stakeholders are on the same page with a one-stop platform containing order history and customer communications.
- Capture client communications via email, SMS, and calls automatically.
- Equip field team with a mobile app to capture sales activity on the road.
- Monitor sales activity to ensure consistent customer communication.
Grow Your Business
Take action on data-based insights to identify and pursue new areas for growth. Stay ahead of the curve by capitalizing on every opportunity to drive revenue.
- Identify opportunities to expand business with existing customers.
- Optimize inventory and manpower to meet market demand.
- Allocate resources efficiently to increase profitability.
Distributors are modernizing their sales processes with Spiro
And they’re closing deals 23% faster and increasing customer contract values by 32%.
I really think the benefit is transparency between sales teams and then accessibility with our marketing team. We are confident this will provide greater access for marketing to partner with sales to help grow the business.
Ryan Howard, CEO
Spiro gave us real-time data on where deals stood in the pipeline. For the first time we knew which opportunities were engaged and importantly, which ones were stalled. The business intelligence that we get through Spiro has changed the way we do business.
Danielle Cumbee, Special Project Manager
EB BRADLEY DISCUSSES THE ROLE OF TECHNOLOGY AND DATA IN THE SUPPLY CHAIN
Learn how EB Bradley overcomes the challenge of a long sales cycle with data and technology. Having greater visibility into client interactions has helped them learn more about their customers and discover their best opportunities for growth.LISTEN NOW
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WE’RE COMMITTED TO ENSURING YOUR SUCCESS
And we stand behind that with the industry’s only 100% adoption guarantee.