LOGISTICS NEEDS MORE THAN A CRM

Improve speed and efficiency while offering best in class service with a one-stop customer platform that goes beyond CRM capabilities to meet the needs of logistics companies. 

Spiro Goes Beyond CRM for Logistics

The logistics industry is undergoing a series of dramatic shifts due to the availability of new technology, an ever-changing competitive landscape, and heightened customer expectations in the digital age. In order for logistics companies to succeed, they must embrace innovative solutions to meet their customers’ needs.

CRMs, spreadsheets, and other traditional solutions are difficult to successfully implement and ultimately fail to address the specific needs of carriers, freight forwarders, or 3PL companies.

Spiro’s proactive relationship management platform is designed to help logistics companies address their unique needs by integrating CRM capabilities, sales enablement, and analytics into a single, AI-driven platform.

How is Proactive Relationship Management Different from CRM?

one stop crm

ONE-STOP PLATFORM

real-time alerts

REAL-TIME ALERTS

capturing data

NO DATA ENTRY NEEDED

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Manage Customer Relationships with a One-Stop Platform

Understand the health of your business with a one-stop customer platform to track the entire sales cycle from prospecting through fulfillment. 

  • Accurately forecast revenue based on historical trends.
  • Track orders against projections to identify gaps in your pipeline.
  • Manage customer relationships from a single platform.

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Increase Efficiency with Real-Time Alerts

Take control of customer communications by implementing and overseeing a structured sales process across your team. 

  • Standardize customer touch points to maximize business potential.
  • Proactively identify order delays and alert key stakeholders.
  • Avoid missed opportunities with AI powered recommendations.

crm alert
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Capture Every Customer Touchpoint

Ensure key stakeholders are on the same page with a one-stop platform containing order history and customer communications.

  • Capture client communications via email, SMS, and calls automatically.
  • Equip field team with a mobile app to capture sales activity on the road.
  • Monitor sales activity to ensure consistent customer communication.

call summary from ai
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Grow Your Business

Take action on data-based insights to identify and pursue new areas for growth. Stay ahead of the curve by capitalizing on every opportunity to drive revenue.

  • Identify opportunities to expand business with existing customers.
  • Optimize inventory and manpower to meet market demand.
  • Allocate resources efficiently to increase profitability.

customer report in crm

Logistics companies are modernizing their sales processes with Spiro

And they’re closing deals 23% faster and increasing customer contract values by 32%.

Spiro allows us to really understand what is going on with our customers, deals, and orders. For the first time we have real visibility into every transaction which gives us the ability to make more informed decisions and ultimately provide better, faster service.

VP of Sales and Marketing, Logistics Company

G2 Logo

We are able to offer better, more responsive service with Spiro because every member of our team has access to the customer data they need to be prepared. The real-time alerts also keep us from letting anything slip through the cracks. We’ve always been good, but with Spiro we’re great!

Senior Director of Sales, Logistics Company

G2 Logo

WE’RE COMMITTED TO ENSURING YOUR SUCCESS

And we stand behind that with the industry’s only 100% adoption guarantee.

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